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Your Galaxy Phone Shows Ads in Samsung Stores: How to Turn That Off

Androidpure Staff by Androidpure Staff
September 2, 2026
in Guide

You walk past a Samsung store and your Galaxy phone buzzes with a notification about a deal. That is not a coincidence, and it is not the Samsung Shop app you opened once and forgot. It is a separate preloaded service called Samsung Visit In, and in the regions where it is switched on it sits quietly in the background until the moment it decides you are near a store.

Samsung Galaxy S25 Ultra press image, the kind of Galaxy phone that ships with Samsung Visit In preinstalled
Image: Samsung Mobile Press

What Samsung Visit In actually is

Visit In is a Samsung retail marketing service that ships preinstalled on Galaxy phones. Its purpose is to send you notifications about offers at Samsung retail locations you are visiting. It is not available in every region, so plenty of Galaxy owners will never see a single notification from it.

Two things about it are worth naming plainly. First, it is a system app, so it cannot be uninstalled the way a normal app can. Second, the feature that makes it useful to Samsung — knowing you are at a store — is the same feature that makes it worth a look if you care about what your phone shares. You can switch it off, and it takes about a minute.

How to check whether Visit In is running on your phone

Before changing anything, find out whether the service is even live in your country. If it is not, there is nothing to turn off.

  1. Open Settings.
  2. Tap your Samsung account at the top of the screen.
  3. Tap Samsung apps and services.
  4. Tap Samsung Visit In. If the service is not offered in your region, the app will tell you so.

How to stop Samsung Visit In notifications

Because Visit In is a system app, it does not appear in your app drawer and has no long-press shortcut into its settings. You have to unhide it first.

  1. Open Settings and tap Apps.
  2. Open the menu at the top of the app list, then tap Filter and sort.
  3. Turn on Show system apps.
  4. Scroll to Samsung Visit In and tap it.
  5. Either tap Notifications and switch them off, or use Disable to shut the app down entirely.

Disabling is the stronger option. Turning off notifications only silences what you see, while disabling stops the app from running. If you are already on that app info screen, it is also worth tapping Permissions to see what Visit In currently has access to, since that page is the honest answer to what any preloaded app can reach.

Caveats worth knowing

These menu paths match the Settings structure in One UI 9.0. Samsung reorganises Settings between major One UI releases, so on One UI 8 or older the wording and nesting may differ slightly — the destinations are the same, but you may need to hunt. If your phone has not received One UI 9 yet, our roundup of which Galaxy devices are in the One UI 9 beta covers where the rollout currently stands.

Also, disabling a system app is reversible. If you decide later that store offers are worth the notifications, the same screen has an Enable button. And that is a real trade-off rather than a rhetorical one: if you actually shop for Galaxy hardware in physical stores and hunt for discounts, Visit In is doing something you might want.

The objection is not that the service exists. It is that it ships preinstalled, is buried under two levels of Settings that most people never open, and lives in an app you cannot remove. A store-offers notifier is a reasonable thing to offer. Offering it as an opt-out that hides behind “Show system apps” is a different proposition, and it is worth knowing which one you agreed to.

Source: SamMobile

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