Qualcomm says recent reports of thermal problems with its Snapdragon 8 Elite Extreme Gen 6 are wrong. A company spokesperson gave that on-record denial to 9to5Google on October 17. It follows reports out of Korea, still unconfirmed, that the chip overheated during Galaxy S27 Ultra internal testing.
What Qualcomm said about the Snapdragon 8 Elite Extreme Gen 6 overheating claims
The spokesperson’s statement to 9to5Google is short and direct:
“Recent reporting about thermal issues related to Snapdragon 8 Elite Extreme Gen 6 is inaccurate.”
Qualcomm’s chief marketing officer, Don McGuire, also responded. McGuire wrote on X on October 16 that the standard Gen 6 has no systemic thermal issues.
The two statements don’t cover the same chip. The spokesperson line is about the Extreme variant. McGuire’s reply, as reported, names the standard Snapdragon 8 Elite Gen 6 instead. Qualcomm also sells this chip, so it has an obvious commercial reason to push back. Read both lines as Qualcomm’s position, not as independent proof.
What the reports out of Korea claim
The original claim comes from South Korean media, relayed by Gizmochina. That report cites unnamed industry sources. It says the Snapdragon 8 Elite Extreme Gen 6 overheated on the Galaxy S27 Ultra during internal testing. It also describes speed drops under high load. androidpure could not review the Korean report directly.
9to5Google adds that reports out of Korea say Samsung is in talks with Qualcomm about the problem. The same reports say Samsung is weighing its own Exynos 2700 instead. No named source backs either claim. Earlier this month, we reported that the Exynos 2700 was reportedly in production while the S27 Ultra’s chip was still undecided.
Crash reports from China
A separate thread involves phone owners in China. Gizmochina says users of phones with the same chip have reported crashes, black screens and random reboots. These reports are also unverified.
Gizmochina notes that some reports blame low-voltage tuning in the firmware rather than the chip itself. Qualcomm’s statements, as quoted, are about thermal issues. They do not address the crash and reboot reports.
What this means if you’re waiting for a Galaxy S27 Ultra
The confirmed part of this story is narrow. Qualcomm says the thermal reporting is inaccurate. The Korean overheating report remains unconfirmed. So do the Samsung talks and the Exynos 2700 fallback.
The question buyers actually care about is whether a phone will throttle, slow down or crash under load. The sources in this story don’t include test data that settles it. Until Samsung confirms the S27 Ultra’s chip and independent reviews arrive, treat the report and the denial as competing claims.
Sources: 9to5Google, Gizmochina
