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How to fix “No devices listed in Android Device Manager”

Ashwin Karthik by Ashwin Karthik
August 16, 2013
in Apps

We had recently covered the launch of Google’s new service, the Android Device Manager which will help you trakc your lost Android devices.

Google Android Device Manager

But what if your device is not displayed in the device manager? Allow us to show you how to fix it.

We faced this issue on a Nexus 4 and apparently we were not alone.  This could be specific to Google’s phone too, since all our other devices worked perfectly with ADM.

Avinash posted about the problem at our forum and we fixed it by following these steps:

1.  Open the App Drawer on your device and tap the Google Settings Button (Green one with the gears symbol)

Google Settings (Green button with the Gears icon)
2.  Tap on the last option there “Android Device Manager”, you will find two options there.

 

1 of 2
- +
Google Settings Android Device Manager
Android Device Manager Options

3.  Disable “Remote Factory Reset Option”

Android Device Manager - Disable Remote Factory Reset
4. Go to Manage Apps and Clear the App Data for Google Play Services.

Clear App Data for Google Play Services
5. Reboot the Device.

6. Re-enable the factory reset option under the Google settings.

Now the device should be displayed under the Android Device Manager webpage.

via Google Forums.

Let us know if it worked for you.

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Ashwin Karthik

Ashwin Karthik

Originally a Business Grad, Ashwin is a natural at testing and reviewing apps & games for Windows and Android Apps, as well as flashing ROMs. A proud owner of a Redmi K20, he is also an avid gamer and loves playing on his Computer, PS4 & Nintendo consoles.

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