Apple will permanently close the Apple Support Community on November 20, 2026. That’s its user-to-user help forum at discussions.apple.com. The site went read-only on November 10, so it no longer accepts new questions or replies. If a thread there holds a fix you rely on, save a copy before November 20.
Apple posted the notice on the forum’s welcome page:
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
What happens to existing Apple Support Community threads
Apple’s notice doesn’t say whether existing threads will stay available after November 20. It doesn’t mention an export option either. Instead, Apple points users to its official Apple Support site.
That leaves a real gap for readers. Over the years, users posted fixes for odd bugs and older devices that Apple’s official support articles don’t address. Without a stated archive plan, that long tail of knowledge may become unreachable.
How to keep a thread before the shutdown
A bookmark may not help once the site closes. A copy stored on your own device is safer. Two simple options work in any browser:
- Save as PDF: save the thread page as a PDF so the full discussion stays readable offline.
- Copy the steps: paste the fix you need into a note or document, along with the thread title.
A forum with a 28-year history
According to MacRumors, Apple has run a user forum since 1998, when it was called Apple Tech Exchange. It became Apple Discussions in 2000 and Apple Support Communities in 2011. The name changed to Apple Support Community in 2022.
MacRumors reports the final post appears to have gone up at 5:49 p.m. Pacific on November 10. It also says the site’s sign-in button now leads to an internal portal for Apple corporate employees. Apple told MacRumors the decision followed a review of its strategy and customer needs.
Where to get Apple help now
Apple’s notice sends users to the Apple Support site. You can also use the Apple Support app or contact Apple Support directly. Community-run alternatives exist too, including the MacRumors forums and Reddit.
Dealing with an account problem right now? See our coverage of the recent iCloud outage that hit sign-in and Find My.
Sources: Apple Support Community, Apple Support, MacRumors
